Exchange Policy

1. Exchange Policy Overview

Wvintagellc offers furniture and home goods to consumers located in the United States. This Exchange Policy applies to all orders placed through this website and defines the conditions, procedures, and responsibilities related to product exchanges to provide clear information and a structured process.

2. Website and Company Information

This website is owned by W VINTAGE LLC.

  • Company Name: W VINTAGE LLC

  • Store Name: Wvintagellc

  • Address: 6976 LIBERTY STREET, NAVARRE, FL 32566, USA

  • EIN: 99-1448729

  • Phone: +1 (850) 891-2013

  • Email: info@wvintagellc.com

  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

3. 14-Day Exchange Without Providing a Reason

Customers may request an exchange within 14 days after receiving the product without providing a reason, subject to the conditions of this Exchange Policy.

This policy is intended to provide a clear and structured exchange process for customers. Requests submitted after this period may not be accepted to ensure an efficient and traceable process.

4. Product Condition

Products returned or exchanged must be new, unused, and suitable for resale.

Items must be returned in their original packaging with all included accessories. Failure to meet these conditions may affect the acceptance of the exchange request.

5. Exchange Request Procedure

Customers must submit their exchange request by email to:

  • Email: info@wvintagellc.com

The request must include the order number and product information to allow customer service to verify the request.

6. Exchange Approval Process

After receiving the request, customer service will generally review it within 24 hours to confirm exchange eligibility and provide the necessary instructions for the next steps.

7. Exchange Processing

Once the exchange request is approved, the customer must return the product to the address provided.

After the returned product is received and verified to meet the applicable conditions, a replacement item will be shipped.

8. Exchange Costs

For eligible exchange requests, Wvintagellc covers the return shipping and replacement shipping costs.

No additional exchange fee is charged to the customer.

9. Return Address

Products must be sent to the following address:

W VINTAGE LLC
6976 LIBERTY STREET
NAVARRE, FL 32566
USA

Customers are advised to keep the shipment tracking number for their records.

10. Product Inspection

Once the returned product is received, an inspection will be conducted to verify that the product is new, unused, and undamaged.

After the product passes inspection, the exchange is generally processed within 2 business days, followed by shipment of the replacement product.

11. Customer Service

For questions regarding the exchange procedure, customers may contact Wvintagellc customer service by email or telephone.

  • Email: info@wvintagellc.com

  • Phone: +1 (850) 891-2013

  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

Customer inquiries are generally processed within 24 hours during business days.

12. Policy Updates and Acceptance

Wvintagellc may update this Exchange Policy based on changes to its operations, product offerings, or applicable legal requirements. The updated version becomes effective when it is published on the website.

By submitting an exchange request through the Wvintagellc website, customers acknowledge that they have read, understood, and agreed to this Exchange Policy.