Cancellation Policy

1. Scope of Application

This Cancellation Policy applies to all orders for furniture and home goods placed through the Wvintagellc website by consumers located in the United States, including sofas, beds, coffee tables, nightstands, and related accessories. Delivery is limited to the United States.

2. Policy Description

This policy defines the conditions and procedures for order cancellation and modification, allowing customers to modify or cancel their order within 24 hours after the order is placed.

3. Right to Cancel Within 24 Hours

Customers may request the cancellation or modification of their order within 24 hours after purchase without providing a reason.

After the 24-hour period, or if the order is already being prepared or has been shipped, the cancellation request may no longer be accepted.

4. Cancellation and Modification Eligibility

Requests may be processed in the following circumstances:

  • The order has not yet been processed by the warehouse

  • The order has not been packaged

  • The order has not been shipped

If the order has already been shipped, it will be handled in accordance with the Return Policy.

5. Request Procedure

Customers may submit a cancellation or modification request through:

  • Email: info@wvintagellc.com

  • Phone: +1 (850) 891-2013

6. Required Information

When submitting a request, customers should provide the following information:

  • Order number

  • Customer name

  • Contact information

  • Type of request (cancellation or modification)

7. Order Status Confirmation

Customer service will generally confirm the order status within 24 hours:

  • Order not processed: Cancellation or modification can be processed.

  • Order already processed: The request will be handled under the applicable return procedure or cancellation may no longer be available.

8. Refund

If the cancellation is approved, the refund will be issued to the original payment method used for the purchase.

The refund is generally initiated within 2 business days after cancellation is confirmed.

Refund Amount

The refund amount includes the eligible amount actually paid for the product, applicable shipping charges, and applicable taxes included in the original order total, subject to the applicable cancellation and refund conditions.

9. Orders Already Shipped

If the order has already been shipped, the customer may, after receiving the product, request a return under the Return Policy within 14 days, subject to the applicable return conditions.

10. Company Information and Customer Service

This website is owned by W VINTAGE LLC.

  • Company Name: W VINTAGE LLC

  • Store Name: Wvintagellc

  • Address: 6976 LIBERTY STREET, NAVARRE, FL 32566, USA

  • EIN: 99-1448729

  • Phone: +1 (850) 891-2013

  • Email: info@wvintagellc.com

  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.